Try your purchase at a later date Your account has reached its purchase limit....

Well accounts have spending limits

Like not over 500.or 1000 dollars per day or week this has nothing to do with child account or not it's to do with preventing accidental.purchases and fraud

Hi Mustafa, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The purchase limit on accounts is a security measure, the daily limit is US$1.000.

For more information: https://support.microsoft.com/accou...-account-a37b3221-363b-e789-13cd-ff1641128004

If you haven't spent that much, I kindly ask you to contact Microsoft Support.

Please enter this link:

https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback or try the Virtual Agent.

https://support.microsoft.com/home/contact

To use the Virtual Agent:

https://vsa.services.microsoft.com/v1.0/

I hope this helps.

Check via settings for account details and ensure all set correctly. It would only come up with that if a limit somewhere was set.

If you can't find it then try customer support

It's not a child account. It isn't brand new and yes I added a payment method.

There are several factors involved in the limits, if this is a child account this could be parental limits. Other than that is this a brand new account, And have you added a payment method to the account?